POSITION SUMMARY:
Under the supervision
of the Senior Employee Services Partner, the incumbent will provide strategic, efficient and quality Human
Resources and employee support services to employees and candidates. The Employee Services Partner is the customer
service point of contact for employees and applicants as well as principals and
managers for employment services and supports all phases of the employment
lifecycle (recruiting, selection, hiring, performance management and
retention). Actively participates in data collection, analysis and reporting
for workforce effectiveness. Accountable
for the quality and effective staffing of schools and departments to include
creating and maintaining processes
and content procedures, policies, tools, templates and standards. Routine
reporting required.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Implements strategic
Human Resources reform to ensure all workforce requirements are met for
assigned schools and offices; Builds and supports a
high quality workforce to support student achievement through talent
management;
Establishes and
maintains a strong, positive working relationship with assigned principals and/or central office staff to
support the sourcing, assignment, onboarding, induction, retention,
development, and performance of high-quality candidates for all positions;
Supports employees
through the onboarding, orientation and transition to their assigned positions;
Supports
principals/managers in the planning for and assignment of staff, including
projected vacancies, excess and transfer actions, long-term substitute teacher
assignments, and other Human Resources implications of the principal’s/manager’s
budgetary and staffing decision-making;
Provides human
capital metrics and analytics related to employee services and reports to
inform principals, managers and
executive leaders to enable fact-based decision making and stay abreast of
human capital needs and staffing issues;
Keeps current with
employee satisfaction and engagement, school and student achievement as well as
business function data and performance to ensure human capital needs are met;
Participates in the
recruitment of instructional and non-instructional staff through talent
sourcing and other recruitment events;
Collaborates with the
recruitment team on candidate management and referrals;
Implements screening
and selection procedures and assists with candidate eligibility before final
processing;
Received and reviews
new hire information for onboarding and orientation;
Coordinates and
performs a variety of Human Resources employment support transactions;
Guides new hires
through the on-boarding and exit processes to ensure timely completion;
Collaborates with other Human Resources departments and
staff to ensure effective improvement or exiting of low-performing employees;
Serves as liaison and support to school/office support
staff regarding a variety of Human Resources issues that affect salary and
payroll;
Coordinate substitute teacher related events and initiatives;
Review Child Protective Services applications and
results;
Coordinate
photo identification management tasks and manage Frontline Absence Management;
Facilitate
and present new employee orientation to various groups of new employees;
Utilizes
all Human Resources information technology and adapts to new technologies
quickly; and interfaces with technology staff on information systems issues
related to Human Resources; and
Performs
other related duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Business
acumen;Accuracy
and high quality customer service;
Drives
innovation;
Strong organization and presentation skills;
Relentless about results with a strong sense
of urgency;
Optimizes
talent and performance management;
Courage
and cultural sensitivity;
Effective
communication;
Mental
agility;
Collaborates
with others;
Committed
partner and personal
credibility;
Influences
and networks;
Human
Resources measurement, assessment, and evaluation;
Technology
utilization including Human Resources information systems;
Data
driven, analyze issues and shift priorities, cope with ambiguity;
Maintains
confidentiality;
Experience with implementing Human Resources
processes and employment procedures in educational settings;
Strong analytical skills that involve problem
solving and decision making capacity; and
Demonstrated customer service skills,
leadership ability and decision making skills.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Bachelor's
degree from an accredited college or university required in Education, Human
Resources, Business Administration, Public Administration, or a closely related
field; Master’s preferred. Five years of progressive work experience in Human
Resources/human capital management or education (teaching, building leadership)
some of which has been in a large organization. Plus five years’ experience facilitating
orientation, and presenting to large groups, or a combination of equivalent
years of experience, education and skills that would meet the position
requirements.
CERTIFICATION REQUIREMENTS:
SHRM or PHR
certification preferred.
SUPERVISORY RESPONSIBILITIES:
May supervise
assigned administrative support staff.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
Highly demanding and fast-paced environment; frequently required to work long hours and weekends. Annual leave may be limited during specified timeframes. Local and non-local travel may be required.