POSITION SUMMARY:
Under
general supervision, performs skilled technical work in the area of expertise
including administrative responsibility in the planning, modification,
implementation, training and monitoring of the Building Services’ maintenance
work order system and related software. The
incumbent of this position is responsible for the proper use of the software in
all schools and provides solutions to streamline use and collect data for the
department. Provides training as needed
to all user groups of the related software.
Troubleshoots computers and mobile devices as related to the use of the
software both remotely and through onsite visits. Analyzes incoming data to create plans of
improvement within the department.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Visits schools to provide solutions and
best practices to all user groups of the work order software;
Oversees and monitors the use of the
Building Services’ maintenance work order system and related software, e.g.,
facilities use, inventory, preventative maintenance, facilities automation,
etc.;
Provides training for all user groups of
the software;
Troubleshoots computer and mobile
devices related to the use of the work order software, onsite or over the
telephone;
Provides the Director suggestions for
the improvement of the overall use of the software;
Creates standard operating procedures and
administrative procedures for the department;
Generates reports and analyzes data
pertaining to the use of the software to present to the Director;
Assists in administering contracts,
inspecting projects, and taking part in software demonstrations and technical
evaluations;
Develops preventative maintenance
schedule in coordination with maintenance personnel;
Initiates work orders which include
budget code, cost estimate of labor and material, and scheduled date of work;
Enters materials, labor hours, status,
and details of the work completed in the online work order management system;
Updates Building Services’ website to
include up-to-date handbooks, user guides and general information regarding the
work order system; and
Performs related duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Comprehensive knowledge
of the use of technology, computers, mobile devices and software;
Ability to
analyze data;
Ability to
understand and follow oral and written instructions;
Ability to
inspect work, determine manpower, material and time required;
Ability to
work from blueprints, sketches, and oral and written orders;
Knowledge of
technology (computer and/or mobile device) to enter materials, labor hours,
status, and details of the work completed into the online work order management
system; and
Possession
of an appropriate and valid Maryland Motor Vehicle Operator’s License with
driving record indicating five (5) or fewer current points of which no more
than three (3) shall have been accumulated as a result of traffic violations
while operating a Board of Education vehicle.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
High School Diploma required; some college or degree in
technology field preferred. Five (5)
years experience with databases, and use of technology, computers and software,
preferably in the assigned functional area.
CERTIFICATION REQUIREMENTS:
SchoolDude
certification.
SUPERVISORY RESPONSIBILITIES:
Provides
leadership and guidance to assigned staff.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
Deemed as essential personnel; may be required to work day, night or weekend hours to meet the operational needs of the department.