The Food Services Technology Technician provides technical support and technical initiatives for the Food and Nutrition Services Department. The employee in this class is responsible for the installation, maintenance and repair of all Food & Nutrition Services computer related hardware and electronics, establishing and maintaining a technology training site for school-based troubleshooting.  The incumbent reports to the Director of Food & Nutrition Services and receives administrative support from the Technology Department. 

Establishes and maintains a point of sale technology training site for school-based food service staff members;

Provides training, troubleshooting assistance and liaison support to the Food and Nutrition Services (FNS) Department;

Works closely with Information Technology Staff to resolve issues beyond their control;

Assists with the daily operational results of the point of sale system;

Coordinates county-wide point of sale technology training activities for school-based food service staff members;

Provides daily operational support to schools and ensures operational readiness;

Provides staff development activities including demonstrations for cafeteria managers;

Provides and implements orientation programs in schools for new and returning school-based food service staff and school administrators;

Creates on-line reporting database forms;

Installs all Food Service computers and point of sale hardware;

Updates the FNS software when needed;

Removes and ships hardware for repair,

Provides hardware and software troubleshooting assistance and support of end-users;

Acts as technical liaison between MITS, Food Services, Budget, and Community Outreach;

Meets the annual continuing education/training education requirements for USDA Professional Standards for School Nutrition Employees; and

Performs related work as required.

Experience in school food service management and operational controls;

Experience in electronic points of sale;

Experience in cash control and electronic reporting;

Experience with large district accounting and reporting procedures;

Knowledge of school food service policies and procedures;

Knowledge of office management, methods and equipment;

Knowledge of electronic forms creations and maintenance, and knowledge of Windows 2000, Office 2000, client/Server environments, and TCP/IP protocols;

Knowledge of inventory supply procedures, and cash control;

Ability to plan, organize, and train others in performing computer processing functions;

Ability to establish and maintain effective working relationships;

Ability to work cooperatively as a team member;

Effective human relations skills; and

Willing to work flexible hours.

Associates Degree in Data Processing, Computer Operation, Information Systems or a related field, with two (2) years of employment experience in a large data processing environment; or any equivalent combination of experience, education and training which provides the required skills and abilities. 

None Required.



No direct supervisory responsibilities.



The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.




The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.




12 hours of annual continuing education training.