POSITION SUMMARY:
Under the direction of
the Senior Data Operations Partner, the Human Resources Junior Partner - Data
Operations serves a key role in performing specialized diverse, technical,
analytical and complex work in the Data Operations Office and related personnel
actions at all levels. The incumbent of this position provides guidance and
assistance in all data operations programs and processes including maintaining
and updating training materials for all stakeholders. The Human Resources Junior
Partner- Data Operations will serve as a member of a cross-functional team that
supports the employment lifecycle and provides efficient and effective customer
service.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Provides
technical assistance and training to staff relative to data entry, reporting,
and other topics necessary for data collection and the monitoring of Human
Resources Information System (HRIS) data;
Performs
various data operations functions with specialized attention to the fact that
information, decisions or communication may be sensitive or confidential;
Implements
data quality and data management processes, programs and protocols to ensure
the accuracy of Human Resources data for reporting;
Enters
and reviews the entry of personnel actions and information into the HRIS to
support all phases of the employment lifecycle;
Identifies
data related issues and/or concerns and makes recommendations for resolution;
Assists
with testing the HRIS for quarterly and intermittent patches and annual
updates;
Assists
in conducting weekly audits and reviewing the work of team members;
Supports
the accomplishment of the Human Resources Division’s mission and objectives by
completing diverse and complex administrative duties that support data
management, data quality programs and employment functions;
Establishes
and maintains strong, positive working relationships with all customers and
staff to support the delivery of efficient and effective Human Resources
services;
Implements
processes and actions in alignment with standard operating procedures,
administrative procedures, negotiated agreements, and local, state and federal
regulations;
Maintains
day-to-day contact with Human Resources and other departments in order to meet
required goals and critical deadlines;
Assists
with developing and maintaining routine reports that can be easily shared with
team members and key stakeholders;
Maintains
sensitive and confidential records, such as labor union membership data,
compensation data and other personally identifiable information;
Analyzes
data to identify areas where data collection may need to be improved,
identifying patterns that can be used to facilitate corrections in data
collection;
Utilizes
all Human Resources information technology, to include various HRIS platforms,
and adapts to new technologies quickly; and
Performs other duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge
of human resources best practices and principles;
Excellent
oral and written communication and presentation skills;
Excellent
interpersonal and organizational skills;
Proficient
in Microsoft Office Suite (Excel, PowerPoint, Word, etc.) and skilled using the
internet for work related research;
Ability to maintain and foster a work environment centered on
sensitive and confidential information/data;
Ability
to troubleshoot problems concerning database records and communicate with
co-workers and end users of the system;
Ability
to multi-task, organize and prioritize within a fast-paced rigorous
environment;
Must
be a self-starter, able to work well independently, with little supervision;
Must
have demonstrated ability to work successfully with clients at all levels
within the organization;
Ability
to exercise appropriate judgment and discretion in providing administrative and
technical support;
Ability
to collect, compile and analyze data, assemble information and prepare reports;
and
Ability
to effectively interpret and communicate human resource policies and
procedures.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Bachelor's degree from
an accredited college or university with major coursework in human resources,
business administration, information technology or a closely related field
preferred. A minimum of three (3) years
of increasingly responsible professional experience directly related to human
resources and/or data management required.
Previous experience with Human Resource Information Systems, Oracle
and/or position control applications preferred.
CERTIFICATION REQUIREMENTS:
None Required.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibilities.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
Highly demanding and fast-paced environment. Annual leave may be limited during specified timeframes.