Information Technology Supervisor

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POSITION DESCRIPTION

POSITION TITLE:
ORGANIZATION:
REPORTS TO:
REVISION/REVIEW DATE:
JOB CODE:
UNION:
CLASSIFICATION:
GRADE:
Information Technology Supervisor
IT/Office of Student Support
Director of Information Technology Services
December 17, 2013
112
ASASP_III

32

POSITION SUMMARY:


  Under the direction of the Director, the Supervisor is responsible for the effective daily management and administration of one of four offices, Telecommunications, Support and Training, Operations and Applications Technology, and Oracle Applications. Each Supervisor will be responsible for planning and managing the budget, organizing work schedules, assigning tasks, evaluating projects and supervising and evaluating both support and professional employees assigned to the office. Work is performed with considerable latitude for independent decision making in meeting assigned responsibilities. The responsibilities of this classification are administrative in nature and will require an employee to work beyond the normal workday or workweek for which the employee will not receive additional compensation.   

DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Managing the physical and human resources of the office effectively;

Planning and managing the budget;

Supervision and evaluation of supporting and professional employees assigned to the offices;

Organizing work schedules, assigning tasks and evaluating projects;

Providing creative and innovative leadership and vision in fulfilling the mission of the department;

Planning and organizing staff meetings, staff development, training, in-service activities, and related events;

Interfacing with vendors and preparing purchase orders, bids, requests for information and related activities;

Managing contracts, monitoring consultants and coordinating purchases;

Dealing effectively with a wide range of clients including upper level management, board members, principals, supervisors, teachers and others;

Providing in-house consulting services related to a wide variety of current and emerging information techniques;

Coordinating services which are aligned to the requirements of both schools and offices;

Collecting and analyzing input from focus groups, surveys, questionnaires, anecdotal inquiries, and direct telephone solicitation to determine the needs of clients as well as their level of satisfaction with services;

Serving as a member of the departments Research and Development Team;

Establishing and assessing the annual goals of the office; and

Performing related work as required.

 

 

QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Thorough knowledge of networking/telecommunications systems, instructional, business and administrative management systems, and student and personnel records systems;

Thorough knowledge of Oracle 8.0 Database or greater;

Demonstrated knowledge of curriculum, instructional and administrative programs;

Demonstrated ability in the use of emerging technologies including information age telecommunications and Internet skills;

Ability to work cooperatively as a team;

Effective management and administrative skills; effective human relations skills; and

Excellent oral and written communications skills; and staff development and administrative experience.

 

 

EDUCATION and/or EXPERIENCE REQUIREMENTS:


 

Graduation from and accredited college or university with a Bachelor's degree, Master's preferred, in Information Systems, Computer Science or a related field and minimum of five (5) years of successful employment in a demanding technology environment; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

 

 



CERTIFICATION REQUIREMENTS:


None Required.

SUPERVISORY RESPONSIBILITIES:


 

Oversees and supervises staff of an assigned office within the department.


 

 



PHYSICAL DEMANDS:


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.


WORKING ENVIRONMENT:


The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.


ADDITIONAL INFORMATION:


None.

Last modified: 1/29/2020 11:47:16 AM