POSITION SUMMARY:
Under
direction of the Supervisor of Security Systems, the Lead Security Systems
Maintenance Technician will assign service requests and work orders to the Security
Systems Maintenance Technicians and monitor the status and completion of
requests. The incumbent of this position will assist the Supervisor with
providing guidance and oversight of security system technical personnel. The Lead Security Systems Maintenance
Technician will have the responsibility for providing a wide range of services
to the schools and central offices to ensure alarm systems and cameras are fully
functional; this may include emergency communications when schools and offices
are closed. The incumbent of this position is responsible for distribution of
daily assignments and maintaining the overall objectives for the technical section,
including assessing the needs for the work day, developing a work plan for the
day and week, and implementing the processes and procedures for personnel in
the unit.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Assists in the management of security system
technical personnel, including the assignment of day to day service requests,
monitoring scheduled assignments and conducting follow up audits and reviews of
completed assignments;
Manages the overall operations and services of
security systems within the Office of Safety and Security, including the
assignment of tasks and service requests;
Coordinates the functions and activities
related to the preventative maintenance of security systems;
Oversees the analysis of all alarm records and
security system data and reports;
Handles service requests requiring a higher
degree of knowledge and/or experience; including but not limited to program
settings for cameras and doors, adding/removing equipment in the Genetec system;
Schedules and implements maintenance of
existing workstation and server installations and upgrading to new equipment
and software;
Participates in meetings related to security
systems with vendors and outside entities;
Meets with administrators to discuss breaking
and entering and security problems; surveys building for requests of additional
equipment;
Reads and interprets wiring diagrams; tests
circuits using a variety of standard and specialized test equipment;
Responds to office or school sites as needed when
equipment failure is indicated; performs preventive maintenance on equipment;
and
Performs other duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to coordinate multiple functions
simultaneously;
Ability to work in a fast paced environment
with changing priorities;
Ability to assess issues and develop
resolutions;
Ability to develop, implement and
maintain a tracking system for work orders assigned;
Thorough knowledge of security systems,
their uses and maintenance and alarm monitoring;
Good knowledge of electronics and
electrical theory; ability to detect by inspection defects in equipment or
systems and to make the proper adjustments and repairs;
Skilled in the use of hand tools, test
equipment and materials of the trade; and
Manual dexterity and must be in good
physical condition.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Completion of high school diploma or GED required. A minimum of two (2) years of experience in
electronic maintenance and repair of security systems preferably supplemented
by completion of recognized apprenticeship in trade. Experience with the Genetec computer
application and system or similar system preferred.
CERTIFICATION REQUIREMENTS:
Possession
of an appropriate and valid Maryland motor Vehicle Operator’s License with
driving record indicating five (5) or fewer current points of which no more
than three (3) shall have been accumulated as a result of traffic violations
occurring while operating a Board of Education vehicle. (See Prince George’s
County Public Schools Bulletin A-26-85 dated October 8, 1984.)
SUPERVISORY RESPONSIBILITIES:
Provides
guidance and direction to personnel.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, the employee must have the strength and dexterity to perform all required tasks including the ability to climb a 40' vertical ladder, work from scaffolding and a bucket truck, the ability to lift and carry a minimum of 80 lbs., work in cramped interior spaces, and the ability to do extensive walking, bending, stooping, crawling and kneeling in the course of completing daily work assignments. The employee is required to maintain sustained physical effort and some exposure to dust, dirt, chemical solutions, solvents, odors, and adverse weather conditions.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
None.