POSITION SUMMARY:
Under
the direction of the Supervisor of Retirement and Other Benefits, this position
performs diverse and complex administrative duties to support the employee
benefits function within the Office of Benefits Services. The Retirement
Coordinator will provide administrative support to various benefit functions,
such as, but not limited to serve as the liaison for employees wishing to
retire from the Maryland State Retirement System. The incumbent will also assist with
Pre-Retirement Conferences; act as liaison with the third party administrator
for tax shelter annuities.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Answers questions and provides information to
employees and retirees in person, by telephone, and in writing, in accordance
with established departmental policies and regulations;
Processes catch-up deductions and refunds for Maryland
State Retirement System pension deductions;
Provides the Retirement Agency with information
such as employee work history, salary and unused sick leave balance;
Assists employees with necessary MSRS forms and
literature;
Assists with organizing annual Pre-Retirement
Conference;
Functions effectively as a team player within
the payroll – benefits department, providing support as needed to enable the
department to meet its goals and objectives;
Prepares correspondence and schedules meetings
as requested by the Supervisor of Retirement and Other Benefits;
Keeps detailed and accurate records; and
Performs
other duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge
of general office practices, procedures and equipment;
Knowledge
of school system policies, and procedures;
Uses
appropriate written, verbal, or electronic communication skills to disseminate
information; operates a computer with speed and accuracy;
Ability
to maintain confidentiality and make effective business decisions regarding
with whom to discuss sensitive and confidential information;
Ability
to perform routine and diversified work involving independent judgment;
Ability
to work effectively in a fast-paced environment and meet scheduled deadlines;
Ability
to use business telephone, e-mail, written, and face-to-face communication
techniques and etiquette; and
Proficiency
with MS Office Suite (Word, Excel, Power Point).
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Graduation from high school with one to three years of
progressively responsible experience in benefits, and retirement
coordination. Graduation from an
accredited college or university with a Bachelor’s degree in a related field
preferred.
CERTIFICATION REQUIREMENTS:
The
ability to obtain Retirement Coordinator Certification designation within 6
months of employment.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibilities.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
None.